Account Deletion
Managing your data privacy and account information
How to Request Account Deletion
If you wish to delete your account and associated data, please follow these steps:
- Log in to your account using the mobile app or website.
- Navigate to Settings and select Account Management.
- Click on Request Account Deletion and follow the on-screen instructions.
- You may be required to verify your identity via email or phone number.
- Once confirmed, your request will be processed, and you will receive a confirmation email.
If you experience any issues, you can contact our support team through the app's help section or at support@primestage.in.
What Happens When You Delete Your Account?
When you delete your account, the following data will be permanently removed from our servers:
✅ Deleted Data:
- Personal profile details (name, email, phone number).
- Booking history and past transactions.
- Uploaded media (photos, videos, or documents).
- Any other user-generated content.
🚫 Data That May Be Retained:
- Certain transaction records may be kept for legal, tax, or security reasons (e.g., payment history).
- Anonymized or aggregated data that does not identify you may be retained for analytical purposes.
⏳ Retention Period:
If applicable, retained data will be stored securely for up to [X months/years], after which it will be permanently erased.
For more details, please visit our Privacy Policy.
This action will initiate the account deletion process